Privacy Policy

Last updated: January 2026

Welcome to gk77. We are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains what information we collect when you access gk77, how we use that information, with whom we may share it, and the rights you hold over your own data. Please read this document carefully before registering or using our services.

By accessing or using gk77, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users of gk77, including visitors, registered members, and VIP players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, and beyond.

Information We Collect

gk77 collects several categories of information depending on how you interact with our platform. The types of data we gather fall into three broad categories: information you provide directly, information collected automatically, and information from third parties.

Information You Provide Directly

• Full name, date of birth (you must be 21 or older to register), and gender
• Contact details including email address and mobile phone number
• Home address, city (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Barisal, Rangpur), and country of residence
• Identity verification documents submitted during KYC procedures (e.g., national ID, passport)

Information Collected Automatically

• Device information such as IP address, operating system, browser type, and screen resolution
• Usage data including pages visited, session duration, game activity, and click-through patterns
• Cookies and similar tracking technologies (see our Cookies section below)

Information from Third Parties

• Payment verification data from partners such as bKash, Nagad, Rocket, and Upay to confirm deposit and withdrawal transactions
• Fraud-prevention and identity-verification signals from licensed compliance service providers

How We Use Your Information

The personal data we collect is used exclusively for legitimate, service-related purposes. Specifically, gk77 uses your information to:

• Create and manage your player account, verify your identity, and process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• Deliver a personalised gaming experience including game recommendations, bonus offers, and promotions tailored to your preferences
• Provide customer support and respond to enquiries, complaints, and account-related requests in a timely manner
• Monitor and analyse platform usage to improve site performance, game library quality, and overall user experience
• Detect, prevent, and investigate fraudulent activity, money laundering, underage gambling, and other prohibited conduct
• Send account-related notifications, security alerts, and (where you have opted in) marketing communications about bonuses and promotions

Payment Data and Financial Transactions

gk77 supports instant deposits and withdrawals through Bangladesh's most popular mobile financial services. When you make a transaction using bKash, Nagad, Rocket, or Upay, gk77 processes the transaction reference and confirmation data necessary to credit or debit your account. We do not store full bKash or Nagad account numbers in an unencrypted form. Payment processing is handled through secure, encrypted connections at all times.

Cookies and Tracking Technologies

gk77 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small data files stored on your browser or device. We use the following categories of cookies:

• Essential cookies — required for core platform functionality such as session management, login authentication, and security checks
• Performance and analytics cookies — used to understand how players navigate the site, identify popular games, and diagnose technical issues
• Preference cookies — store your language setting, display preferences, and last-visited game categories to personalise your return visits

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the core functionality of the gk77 platform, including login and payment processing.

Sharing Your Information

gk77 does not sell, rent, or trade your personal information to any third party. We may, however, disclose your data to a limited set of trusted parties in the following circumstances:

• Service providers acting as data processors on our behalf, including payment processors (bKash, Nagad, Rocket), identity verification services, cloud hosting providers, and customer support tools — all bound by strict data processing agreements
• Law enforcement agencies, regulatory bodies, or courts when we are required to do so by applicable law or legal process
• Fraud-prevention networks and anti-money-laundering screening partners when suspicious account or transaction activity is detected
• A successor entity in the event of a merger, acquisition, or restructuring of the gk77 business, subject to equivalent privacy protections for your data

Data Retention

gk77 retains your personal data for as long as your account remains active or as long as is reasonably necessary to fulfil the purposes described in this Privacy Policy. Active player accounts and their associated transaction records are retained throughout the lifetime of the account.

After account closure, we may retain certain data for a period required by applicable laws and regulations — particularly records relating to financial transactions, KYC documentation, and responsible gaming self-exclusion requests. Data that is no longer required for any lawful purpose is securely deleted or anonymised.

Security of Your Personal Data

gk77 implements industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. These measures include SSL encryption across all data transmissions, firewalls, access controls limiting staff access to personal data on a need-to-know basis, regular security audits, and secure cloud infrastructure.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage all gk77 players to use strong, unique passwords, enable any available two-factor authentication options, and to contact our support team immediately if they suspect any unauthorised access to their account.

Your Rights Over Your Personal Data

As a user of gk77, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at the email address provided in the Contact section below.

• Right of access — you may request a copy of the personal data we hold about you at any time
• Right to rectification — you may ask us to correct inaccurate or incomplete personal data without undue delay
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations
• Right to object — you may object to processing of your data for direct marketing purposes at any time; simply contact support to opt out of all marketing communications
• Right to data portability — you may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider

We will respond to all verified data rights requests within a reasonable timeframe. Requests may be subject to identity verification to ensure your data is disclosed only to you.

Third-Party Links and Services

gk77 may reference game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi, whose games are accessible through our platform. These third-party providers operate under their own privacy policies. gk77 is not responsible for the data practices of external providers. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

Age Restriction and Child Protection

gk77 is strictly an adults-only platform. You must be 21 years of age or older to register and use our services. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a user has provided personal data without meeting this age requirement, we will delete that account and all associated data promptly. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gaming platforms.

Changes to This Privacy Policy

gk77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or regulatory requirements. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of gk77 after any changes to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way gk77 handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can reach us by email at [email protected]. Please include your registered username and a clear description of your request so we can assist you as efficiently as possible. Our team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to all privacy enquiries within 3 business days.